My 25th anniversary was in Decemeber and I was looking to purchase a larger diamond to replace the existing diamond in my wife's engagement ring. I live in the US and was very reluctant to make such a large purchase from an International business. However, based on the rating and information I researched about Sarvada, I was willing to take a chance. Wow! What a pleasant surprise coupled with amazing customer service! Bhavesh and Tejas were amazing! They answered my numerous questions and provided me with all the information I needed to make a purchase without actually seeing the loose diamond. Yes.....I was concerned about being scammed, so I asked a lot of silly questions! Even though the time difference was a challenge, everytime I sent a chat, they answered me promptly and thoroughly! They provided me with the best options for shipping to save money and ensure that my diamond would arrive without any issues. The diamond and certificate arrived about a week ago. My wife loved it! The diamond is currently at a local jeweler being put in my wife's ring. I would highly recommend Sarvada and I am sure that I will make future purchases based on this experience. Top notch customer service!!!!!!